Return/Refund policy

Return Policy

We want you to be completely happy with your purchase. If for any reason you are not satisfied, we offer a 10-day, no-questions-asked return policy.

You may return your item within 10 days from the date of purchase for a refund or exchange. To make the process easy, we will include a return shipping label with your purchase.

Return Requirements:

• The item must be returned in its original condition, unworn, and with all original packaging.
• Please include all tags, certificates, and accessories (if applicable).
• Returns must be shipped back using the provided return label within the 10-day return period.

• Refund Policy

  We want you to love your purchase. If you are not completely satisfied, you may request a return within 10 days of receiving your order.

  Once your returned item is received and inspected, we will process your refund. Approved refunds will be issued to your original method of payment.

  The refund amount will be processed after deducting any applicable charges (if any). Shipping charges are non-refundable unless the item received is damaged, defective, or incorrect.

  To request a return or refund, please contact us within 10 days of purchase. We will provide a return shipping label with your order to make the return process simple and convenient.

  Items must be returned in their original condition, unworn, and with all original packaging.

  Thank you for choosing Twinkles by Sevan Designs. We appreciate your trust and are committed to providing a smooth and satisfying shopping experience.